Glitches with an app designed to help migrants seek legal asylum in the U.S.

In July, arrests of those illegally crossing the U.S.-Mexico border were the lowest U.S. Customs and Border Protection has seen in nearly four years. It comes after the Biden Administration imposed new rules to encourage migrants to use legal pathways to seek asylum. But an app designed to help these asylum seekers isn’t always helping the most vulnerable migrants. Gustavo Solis of KPBS reports.